Refund policy
Return & Refund Policy
We want you to love your purchase. If something isn't right, here's how we'll make it right.
Damaged, defective or wrong item. Contact us within 7 days of delivery with your order number and a photo or short video of the problem. We'll send a free replacement or issue a full refund, your choice. You won't pay for return shipping.
Changed your mind? You can return unused items in their original packaging within 30 days of delivery:
- Contact us through our Contact page with your order number.
- We'll email you the return address and instructions. Please don't send items back without contacting us first; packages sent to the wrong address can't be processed.
- Ship the item back with a trackable method. Return shipping for change-of-mind returns is paid by the customer.
Refunds. Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5–10 business days; your bank may take a few extra days to post it.
Items we can't accept:
- Items that have been used, damaged by the customer, or are missing parts
- Items returned without contacting us first
- Returns requested more than 30 days after delivery
Exchanges. The fastest way to get a different item is to return the one you have and place a new order.
Questions? Reach us anytime through our Contact page. We reply within 24–48 hours on business days.